Autonomous vehicles will have a huge impact on the personal insurance industry. Automation, robotics and the potential for on-shoring of manufacturing could have a major impact in the commercial insurance space. That, according to Kevin Surace, renowned American technology innovator, speaker, creator of a AI Based Software QA platform, and Inc. Magazine’s 2009 entrepreneur of the Year. He adds that …

Regulation and technology are the biggest challenges facing insurers today. That, according to Fred Karlinsky, Co-Chair of the Insurance Regulatory and Transactions Practice Group at Greenberg Traurig. On the regulatory front, Mr. Karlinsky notes a large amount of regulation affecting carriers at the federal and State level, as well as internationally at the IIAS (International Association of Insurance Supervisors). He …

Attracting talent remains biggest challenge for insurers. According to Matt Masher, EVP and COO at A.M. Best, the need for talent is greatest in the information technology (IT) area. The industry has done a lot to attract underwriting and claims professionals. But attracting the industry struggles in attracting IT talent needed to deal with insurtech issues, efficiencies in distribution and …

Fragmentation is a major issue within the insurance industry today, according to Phil Reynolds, CEO & Co-Founder of BriteCore. Traditionally carriers sold products through agents, and were backed by reinsurers. Now, insurtechs are challenging traditional distribution and underwriting models, while reinsurers are going directly to the market through MGAs (Managing General Agents). There is a lot of flux. As a …

According to James Dodge, the “umbrella disruptors” to the insurance industry are the Internet of Things (IoT) along with the data it provides and the cyber risk that is inherent. Mr. Dodge is Practice Leader, Advanced Analytics & Data Solutions at Milliman. He sees profound changes in computing technologies and the “as a service cloud business model” mitigating the advantages …

Rohit Verma, Global COO of Crawford & Company, believes data will continue to be a big asset to insurers, and the companies that can mine data effectively will see the biggest benefit. While advanced technology is necessary to leverage data, companies need to develop the mindset to incorporate insights in day-to-day work. Mr. Verma also sees “lack of talent” as …

According to The Institutes President & CEO Pete Miller, disruption in the insurance industry “is all about data” and related technologies. Insurance is the “original big data industry”, and Mr. Miller sees a confluence of new technologies coming that will enable better decision making around data. Mr. Miller sees adoption as a challenge to the insurance industry. Those that do …

Roger Morris, Chief Communications Officer with the National Insurance Crime Bureau (NICB), says technology has been a disruptor  when it comes to insurance fraud.  Anti-theft devices have helped deter crime and provide better analytics to detect fraud. The industry also has to contend with hackers trying to defeat the system. Mr. Morris points to electronic devices that can open and start …

Roosevelt Mosley is a Principal and Consulting Actuary at Pinnacle Actuarial Resources. Data and technology represent challenges to the insurance industry, with issues like Big Data, autonomous vehicles, and usage based insurance (UBI) being likely disruptors. Still, Mr. Mosley sees “the speed and pace of change… and the ability of insurers to be able to keep up” as possibly the …

NAMIC President & CEO Chuck Chamness comments on the major disruptors affecting the insurance industry, during the 2018 Joint Industry Forum.  While he notes technology is a considerable disruptor, he suggests public policy and the political environment within Washington and the State capitals may be the biggest factor affecting insurers.  He sees the populist movement creating difficulty for an industry …

Pypestream Chief Customer Officer, Donna Peeples, discusses realities insurers face as disruptive innovation creates greater symmetry between insurance companies and consumers. According to Ms. Peeples, in recent years, “the pendulum of control has swung hard away from brands in favor of customers.” Over the past hundred years, insurance has been a “low interest, low involvement category.” Insurers need to thing …

Insurance Information Institute (I.I.I.) CEO Sean Kevelighan sees the “disruption continuum” as the “new normal” for the insurance industry, and outlines the ways insurers can embrace resiliency when contending with catastrophes, geopolitical unrest, technological change.  He says the I.I.I. will “be doing our best to fulfill our mission, and hopefully it will promote a positive sense of the disruption that’s …

As part of the Innovation Executive Video series, Willis Re’s Global CEO John Cavanagh talks about how brokers are reinventing their role and delivering value through innovation. Mr. Cavanagh says the insurance industry is going through significant change, and technology is driving much of that change. While insurance plays an important role in society, he believes the industry is “open for disruption” given …

In this edition of Tech Trends in Insurance, WRIN.tv speaks with Jonathan Silverman, Director of Insurance Industry Solutions at Microsoft. He says Microsoft is looking for ways to enable technologies in the insurance industry, such as risk and analytics, dev and test, productivity, and cloud migration. Mr. Silverman says insurance customers are starting to look at data differently, including structured …

The 2017 Hurricane Season brought over $100 billion in insured losses. According to John Kapitan, an SVP at RMS, “the (insurance) industry has coped well.” There are numerous improvements in the industry since the storms of 2004/2005. The industry is better capitalized, (over $600 billion). From a risk management perspective, Mr. Kapitan says few insurers or reinsurers were surprised by …

Some companies don’t have the staff or the money to spend on consultants to leverage the data they have. Roosevelt Mosley, a Principal and Consulting Actuary at Pinnacle Actuarial Resources, says companies need to be doing something with their data or they will be left behind. Mr. Mosley points out two challenges: having enough of the right data to do …

In this AAIS Advisory, Carol King, SVP Canada at Aisus and Chairperson for XML Best Practices and Data in Motion for ACORD, says “companies need to start thinking ahead from an information standpoint.” In a fast-paced world, people want information in the format they want and when they want it. Ms. King explain that a consumer may want to know …

Phil Reynolds, CEO and Co-Founder of BriteCore, outlines the disruptive nature of insurtech companies, and what traditional companies are doing to access new and emerging technology services. Mr. Reynolds describes an online experience he had with one insurtech company that asked for his home address and was able to assemble county records, a visual flyover, the home’s square footage and …

In this edition of WRIN.tv’s Tech Trends in Insurance, The Institutes President and CEO Peter Miller describes the way Blockchain will change the business of insurance in the future. “It is the plumbing.” Blockchain has the potential to reduce costs, decrease transaction time, improve customer service, enable new product development and affect better financial results – the impact is significant …

  Over the past decade, a steady flow of disruptive forces has impacted the personal auto insurance market, including telematics, the sharing economy and autonomous vehicles. AAIS Auto Product Manager Casey Brewer discusses how they are reshaping the Personal Auto insurance market, and myriad challenges and opportunities it creates for carriers.   Telematics programs provide insurers with access to vast amounts …