In this edition of “Focus”, WRIN.tv looks at trends in “Claims Management with Rohit Verma, Global Chief Operating Officer of Crawford & Company, where the process is tailored to the needs of industries using a combination of technology and people on the ground. At the January 1 renewals, insurance companies did not see much difference in the rates they were …

According to AAIS Product Manager Casey Brewer, the biggest issues facing auto insurers today revolve around technology and the speed of technological change. Technology is changing the nature of the risk to the vehicle, as well as driver behavior and distracted driving and the insurer’s operations. Ironically, the opportunities auto insurers have are related to the challenges. New technologies are …

Pypestream Chief Customer Officer, Donna Peeples, discusses realities insurers face as disruptive innovation creates greater symmetry between insurance companies and consumers. According to Ms. Peeples, in recent years, “the pendulum of control has swung hard away from brands in favor of customers.” Over the past hundred years, insurance has been a “low interest, low involvement category.” Insurers need to thing …

AAIS President and CEO Ed Kelly discusses the major issues industry executives are concerned about heading into 2018, including technology, the new economy and buying behavior, as well as government regulation. While technology remains an enabler in the insurance industry, Mr. Kelly notes that the new uses of technology are the “disruptors.” “We’ve seen that with automation…the use if drones, …

  Over the past decade, a steady flow of disruptive forces has impacted the personal auto insurance market, including telematics, the sharing economy and autonomous vehicles. AAIS Auto Product Manager Casey Brewer discusses how they are reshaping the Personal Auto insurance market, and myriad challenges and opportunities it creates for carriers.   Telematics programs provide insurers with access to vast amounts …

In part two of this special AAIS Advisory Report on the auto insurance market, John Kadous, VP of Personal Lines at AAIS, talks about how emerging exposure, technology and Big Data are impacting carriers’ approach to auto policies. With increasing uptake of telematics, we see more data is being generated and more underwriting tools for auto insurance carriers. Mr. Kadous …

According to the Global Status Report on Road Safety released by the World Health Organization, over 1.25 million people die from traffic accidents each year, with millions more sustaining serious injuries. With behavior-based insurance quickly gaining momentum and offered by larger domestic insurers including Allstate, Liberty Mutual and Progressive Insurance, lesser known insurers such as ADI are seeking innovative ways to introduce telematics to …

David Kodama, Senior Director for Research and Policy Analysis at PCI, speaks with WRIN.tv about the opportunities for insurers arising due to technological advances, cyber risk, natural catastrophes, telematics and the “sharing economy.” He also reviews PCI’s role in regulation, public awareness and risk mitigation. Mr. Kodama notes that technological advances have propelled the U.S. economy. While innovations have created …

At the RIMS Conference in New Orleans, Zurich released its “Global Cyber Governance…” report. The report was developed in collaboration with the ESADE geo-Center for Global Economy and Geopolitics at Ramon Llull University in Barcelona. Here, Mike Kerner, CEO of General Insurance at Zurich Insurance Group discusses the key findings from the report, as well as recommendations for a cyber-governance …

Kevin O’Brien, President and CEO of the Inland Marine Underwriters Association (IMUA) discusses some of the major factors impacting inland marine including the economy and advances in technology “The inland marine industry is thriving.” said Mr. O’Brien “The commercial inland marine market has outperformed the property and casualty industry as a whole, by about 10 points and that trend seems …