Education/Certification EMERGING TRENDS FEATURED Homeowner/Renter/Auto INDUSTRY NEWS P&C Recent Stories Workers Comp WRIN.tv Newswire GDP, Cyber, Flood, Technology, Talent and more on III radar heading to 2019 The uptick in GDP has had a positive impact on the insurance industry, according to Laura Favinger, Chief Administrative Officer for the Insurance Information Institute (III). In the first half of 2018, insurance carriers nearly doubled their net income over the same period in 2017. The III sees exposures broadening a bit due to business development, consumer consumption and construction, … Read More
WRIN.tv Newswire Insurer Profitability and Broker Expertise Emerge as Key Drivers of Customer Satisfaction – J.D. Power Study Insurer Profitability and Broker Expertise Emerge as Key Drivers of Customer Satisfaction in J.D. Power 2016 Large Commercial Insurance Study. Lockton Ranks Highest among Large Commercial Insurance Brokers; XL Catlin Ranks Highest among Insurers COSTA MESA, Calif.: 5 Dec. 2016 — According to the J.D. Power 2016 Large Commercial Insurance Study,SM the key variables driving overall commercial insurance customer satisfaction are … Read More
WRIN.tv Newswire Insurance providers focus on Customer Experience as rates remain relatively stable – J.D. Power Study Amica Mutual Ranks Highest in Homeowners Insurance Customer Satisfaction for 15th Consecutive Year; The Hartford Ranks Highest in Renters Insurance Customer Satisfaction for First Time COSTA MESA, Calif., Sept. 19, 2016 /PRNewswire/ — With homeowners and renters insurance premiums remaining stable, insurers are focusing on the customer experience to differentiate themselves from the competition, according to the J.D. Power 2016 U.S. Home … Read More
Data/Tech/Modeling INDUSTRY NEWS P&C Working in Risk & Insurance WRIN.tv Week in Review: January 5-9, 2015 Last week on WRIN.tv… Monday Morning Headlines, provided by SNL Insurance included: The Superintendent of New York’s Department of Financial Services seeking info on the impact of the expiration of TRIA…an effort now, with TRIA passing, somewhat unnecessary. Aon Benfield reported insured losses for 2014 will likely be about far lower than 2013, while SNL suggests the lack of major … Read More
COMMERCIAL RISK Corporate Risk Management/ERM Working in Risk & Insurance J.D. Power/RIMS study focuses on what makes risk managers satisfied J.D. Power and RIMS surveyed over 1,000 risk professionals from large commercial insurance customers to assess key performance indicators (KPIs) and best practices that have the biggest impact on customer satisfaction. Here, Tim Bebout, Commercial Insurance Practice Leader at J.D. Power, talks about the survey and its results. Mr. Bebout says this study is done “from the point of view … Read More
