Claims Management CONSUMER RISK Data/Tech/Modeling FEATURED WRIN.tv Newswire Pendulum swings away from brands in favor of customers – Pypestream exec. Pypestream Chief Customer Officer, Donna Peeples, discusses realities insurers face as disruptive innovation creates greater symmetry between insurance companies and consumers. According to Ms. Peeples, in recent years, “the pendulum of control has swung hard away from brands in favor of customers.” Over the past hundred years, insurance has been a “low interest, low involvement category.” Insurers need to thing … Read More
Claims Management Data/Tech/Modeling EMERGING TRENDS FEATURED INDUSTRY NEWS WRIN.tv Newswire Blockchain is coming…no one is exempt – The Institutes CEO In this edition of WRIN.tv’s Tech Trends in Insurance, The Institutes President and CEO Peter Miller describes the way Blockchain will change the business of insurance in the future. “It is the plumbing.” Blockchain has the potential to reduce costs, decrease transaction time, improve customer service, enable new product development and affect better financial results – the impact is significant … Read More
