AAIS President and CEO Ed Kelly discusses the major issues industry executives are concerned about heading into 2018, including technology, the new economy and buying behavior, as well as government regulation. While technology remains an enabler in the insurance industry, Mr. Kelly notes that the new uses of technology are the “disruptors.” “We’ve seen that with automation…the use if drones, …

Overall, the insurance markets are very strong, with record capital and record policyholder surplus, but there are several troubling trends in the market. Combined ratios and loss trends are deteriorating, and policyholder surplus is growing at a rate slower than the GDP. Robert Gordon, SVP – PCI Policy Development and Research, sees a “tale of two cities” with commercial lines …