Saad Mered, Group Chief Claims Officer at Zurich, lays out key concerns of risk managers today including the emergence of liability internationally, the frequency of claims, and the unexpected impact of “lone wolf terror” attacks.

Mr. Mered sees the rapid evolution of liability frameworks in many countries as surprising to risk managers and carriers alike. The trend is emerging even in countries that had been considered quiet, calm, predictable.

Also of concern to risk managers is the number of transactions they deal with.  The increasing frequency of claims increases the need for coordinated “blocking and tackling” around the world, especially in emerging markets.

Lone wolf terrorism, including the more recent events in multiple cities, is having a surprising impact on liability policies and programs. It’s not just about mortar as it doesn’t fit into the “classic terrorism frameworks.”  Mr. Mered notes that he and others are now trying to understand the impact of these attacks on general liability.

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