Pete Miller, The Institutes

The role of underwriter has evolved quickly over the past few years. Peter Miller, The Institutes President and CEO, believes the skillsets underwriters need to acquire are changing to include the ability to sift through tremendous amounts of data.  He says underwriter need “to turn data into information.”  He also believes underwriters must be able to think critically while understanding the analytics and mechanics of data analysis. They will need to know “how models were constructed.”

He adds the value of interpersonal skills. “Machines can do a lot of things, but they can’t have a relationship.” Insurance remains a relationship business, so being able to communicate ideas (about coverage and rate changes) to management, claims people, and customers will be a valuable skill for underwriters.

Mr. Miller is optimistic about opportunities for underwriters.  The Bureau of Labor Statistics (BLS) reports 33,000 openings for underwriters through 2020.  In addition, the insurance industry follows society, so where there is growth in areas like energy, transportation and healthcare, there is opportunity in underwriting risks in those areas. Mr. Miller says The Institutes is looking to make people aware of the opportunities in underwriting through initiatives such as MyPath, which helps young people look at jobs in underwriting.

For college students, insurance “is an exciting industry” that offers much of what young millennials are looking for:  involvement in their community, critical thinking, opportunity to advance, a career that helps people.  According to Mr. Miller, it is a dynamic, global industry that is looking for a lot of young people in the next few years.

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