The biggest issues facing home insurance carriers today fall into two categories, according to George Hosfield, Senior Director of Home Insurance for LexisNexis Risk Solutions. Consumer expectation is driving changes to the customer experience as well as changes to the experience for agents. Mr. Hosfield says much of that is driven by “upstart insurtech” companies raising the bar, and general …

According to Sean Kevelighan, President & CEO of the Insurance Information Institute (III), says catastrophes, both natural and man-made, are having a large impact on personal lines insurance carriers. An increase in natural catastrophe has an impact on auto and homeowner’s insurance, and the “vastly underserved” flood market continues to be an issue. The auto insurance market is being impacted …

Roger Morris, Chief Communications Officer with the National Insurance Crime Bureau (NICB), says technology has been a disruptor  when it comes to insurance fraud.  Anti-theft devices have helped deter crime and provide better analytics to detect fraud. The industry also has to contend with hackers trying to defeat the system. Mr. Morris points to electronic devices that can open and start …

Insurance Information Institute (I.I.I.) CEO Sean Kevelighan sees the “disruption continuum” as the “new normal” for the insurance industry, and outlines the ways insurers can embrace resiliency when contending with catastrophes, geopolitical unrest, technological change.  He says the I.I.I. will “be doing our best to fulfill our mission, and hopefully it will promote a positive sense of the disruption that’s …

AAIS President and CEO Ed Kelly discusses the major issues industry executives are concerned about heading into 2018, including technology, the new economy and buying behavior, as well as government regulation. While technology remains an enabler in the insurance industry, Mr. Kelly notes that the new uses of technology are the “disruptors.” “We’ve seen that with automation…the use if drones, …

2017 has been a very active year for catastrophes…and traditional seasons are shifting. That according to Sean Kevelighan, President and CEO of the Insurance Information Institute (I.I.I.). Mr. Kevelighan points to 367 tornadoes in the first quarter of 2017, which surpasses the average of 93 by a large margin. The I.I.I. had estimated an active hurricane season, and forecasts were …

Phil Reynolds, CEO and Co-Founder of BriteCore, outlines the disruptive nature of insurtech companies, and what traditional companies are doing to access new and emerging technology services. Mr. Reynolds describes an online experience he had with one insurtech company that asked for his home address and was able to assemble county records, a visual flyover, the home’s square footage and …

Jerry Theodorou, a Vice President of Insurance Research at Conning, previews a strategic study that looks at Mutual property-casualty insurance companies. According to Mr. Theodorou, there is an elevated degree of concern in five areas: technology, expense ratios, the war for talent, demographic and sociodemographic changes, and the future for personal auto. Conning is finding Mutuals are reacting proactively with …

  Over the past decade, a steady flow of disruptive forces has impacted the personal auto insurance market, including telematics, the sharing economy and autonomous vehicles. AAIS Auto Product Manager Casey Brewer discusses how they are reshaping the Personal Auto insurance market, and myriad challenges and opportunities it creates for carriers.   Telematics programs provide insurers with access to vast amounts …

With the Hurricane Season underway, WRIN.tv speaks with Insurance Information Institute (I.I.I.) President and CEO Sean Kevelighan about the forecast for 2017, and a change in focus from ‘recovery’ to ‘resilience.’ Mr. Kevelighan drew from a recent announcement jointly published by the I.I.I., the Department of Atmospheric Science at Colorado State University (CSU) and the Tropical Meteorology Project (TMP), which forecasts “near-average …

Emy Donavan, Global Head of Cyber at Allianz Global Corporate & Specialty, provides an update on the world of cyber risk, including an increase in attacks on consumer devices, malware as a business, and tips for risk managers looking to prepare for inevitable attacks. More recent developments in cyber risk include an increase in attacks on consumer devices such as …

“We have disruption all over… (and) the insurance industry deals with it.” That, according to Sean Kevelighan, President and CEO of the Insurance Information Institute (III), who spoke at the recent AAIS Main event in Florida. He notes that the insurance industry is accustomed to dealing with natural and man-made catastrophes, even technology, which a major disruptor right now. Mr. …

Healthcare fraud in the auto insurance industry is a focus of the National Insurance Crime Bureau (NICB). Roger Morris, Chief Communications Officer of the NICB, discusses schemes across the country that support fraud against the insurance industry, and an Aggregated Medical Data Base and Medical Fraud Task Forces set up by the NICB to combat major medical fraud. Mr. Morris …

With recent earthquake activity in the Pacific and new reports on major risks of loss in North America, insurers are taking note of an exposure that could have devastating consequences. According to Dr. Robert Muir-Wood, RMS Chief Research Officer, the November 22 earthquake off the coast of Sendai, Japan is probably another aftershock triggered by the Tohoku quake in March …

In part two of this special AAIS Advisory Report on the auto insurance market, John Kadous, VP of Personal Lines at AAIS, talks about how emerging exposure, technology and Big Data are impacting carriers’ approach to auto policies. With increasing uptake of telematics, we see more data is being generated and more underwriting tools for auto insurance carriers. Mr. Kadous …

In part one of a special AAIS Advisory Report on automobile insurance, Robert Gordon, SVP of PCI Policy Development and Research, speaks about economic and behavioral changes affecting the auto insurance market, including increased losses, distracted driving, “drug driving”, the “sharing economy” and autonomous vehicles. Mr. Gordon says 70 percent of consumers believe safer cars will mean fewer accidents and …

Sustained increases in casualty pricing in the auto insurance lines are due in part to losses penetrating primary insurance and penetrating the umbrella level. That, according to Gerry Skalka, SVP and Head of Casualty Underwriting at Munich Re. He also notes higher awards from jury verdicts are having an impact on casualty pricing. He remains confident that the market will …

Bryon Ehrhart , Global Head of Strategic Growth & Development at Aon Benfield, discusses the threats and opportunities in today’s insurance market. Mr. Ehrhart says the threats do not surround the same issues faced 20 years ago after Hurricane Andrew and the Northridge Earthquake.  Now that the industry has managed the risk down to lower levels of earnings and capital, …

New augmented reality games like Pokémon GO have taken the world by storm. But there is real concern that avid players may “GET UP, GET OUT AND EXPLORE!” while driving. Even the Pokémon GO website reminds players to “never play while on a bike, driving a car…or anything else where you need to pay attention – for that matter. Esurance …

Hermine peaked as a Category 1 hurricane, the first to hit Florida since 2005. The storm system then crossed into the Atlantic Ocean leaving a path of destruction, power outages, severe flooding and two fatalities up and down the east coast. As the tropical storm lingered off the New England Coast, large waves continued to cause life-threatening surf and significant beach erosion. Early …